Job Description

Introduction

KLDiscovery offers a fantastic opportunity for you to use your talents to make a meaningful impact in a fast-paced, growing technology and services organization! KLDiscovery is a global leader in eDiscovery, compliance, and data management solutions, empowering law firms, corporations, and government agencies to tackle their most complex legal and regulatory challenges.

We are looking for an Assistant Forensic Analyst to join our team who is passionate about our mission and brings initiative, authenticity, and collaborative spirit to everything they do. If you’re fueled by innovation and committed to delivering exceptional results, KLDiscovery is the perfect place to grow your career.

Work Status: Remote, work from home opportunity.

Is This Role For You?

As an Associate Forensic Analyst, under supervision, you are responsible for conducting remote collections of mobile devices and PC/Laptops, cloud and web-based collections and creating/examining forensic images. You may work with internal and external clients in a consulting and advisory capacity to establish their requirements for the collection, processing and reporting of data. You will carry out full forensic workflows from chain of custody, the collection and potential analysis and reporting of data using tools such as EnCase, FTK, XWays, Axiom, Forensic Email Collector (FEC), Aid4Mail, Cellebrite as well as proprietary tools and technologies.

A Day In The Life

Under supervision of Sr. Forensic Analyst, Manager(s) and Director, work with external and internal clients to analyze project requests and to plan and execute forensic support for simple data collections and investigations.
Adhere to Standard Operating Procedures for identification, collection and preservation of digital evidence as well as Chain of Custody procedures.
Collect, process, and analyze electronically stored information (ESI) obtained from network, cloud and end user digital sources in accordance with industry standards.
Conduct basic research and solutions to simple project-related requests and issues.
Develop the proper methods and techniques used for conducting data collections and forensic investigations. Show the ability to develop and understand the skills necessary to conduct simple computer forensic data collections and investigations.
Use and have basic knowledge of how to use industry standard digital forensic tools (EnCase, Axiom, Blacklight, Cellebrite and Utilities).
Provide written and verbal status updates to internal clients in a clear and concise manner.
Conduct or assist with forensic acquisition and preservation of electronic data from a wide range of information technology environments and platforms including social media and mobile devices. Participate in remote imaging and data captures. Coordinate and track all electronic collection activities, maintain chain of custody and project lifecycle documentation to ensure computer forensic protocols are met.
Provide effective professional communication with customers through all forms of communication including direct contact, voice, e-mail, MS Teams, etc., while demonstrating the ability to effectively communicate in a fluent, comprehensive and professional manner.
Provide a high level of customer service and technical support as needed or required. Assist case managers with customer scoping calls, questions, and general support with clients about reports and accessing output data that has been provided to them.
Learn the proper methods and techniques used for conducting forensic investigations. Show the ability to learn and understand the advanced skills necessary to conduct larger scale computer forensic investigations.
The responsibilities of this role may require the individual to be part of an on-call program which may require 24/7 availability from time to time as needed.
Long hours and shift work are a requirement to meet the deadlines of CF projects.
Work experience or Higher Education training in 1 area of Digital Forensic solutions or processes.
Additional responsibilities may include documentation and training of learned knowledge to engineers and/or project teams, or temporary departmental work as needed.

What You Will Bring To The Role

Work experience or higher education training in 1 area of Digital Forensic solutions or processes
Bachelor's degree (B.A./B.S.) from a four-year college or university or a technical school certificate in science related areas and 0 to 3 yrs. relevant experience or equivalent combination of education and experience
Demonstrate integrity, accountability, respect and commitment to KLDiscovery
Demonstrate excellence in managing all functions of the job
Apply the knowledge and skills required to perform at the highest level
Demonstrate best practices in professional relationships
Focus on job execution and achieving results
Hands-on experience with laptops, desktops, etc.
Understanding of Network Architectures
KLDiscovery’s proprietary Technologies knowledge and/or experience. For new (external) candidates, this knowledge and experience will be gained through training after hire. Candidate must achieve at least a basic proficiency level with certain tools.
Good communication and organizational skills

Driving Career Growth, Benefit Excellence: The KLD Advantage

At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is $55,000 to $75,000.

We offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24” 2K monitors, and a mobile phone for business use.
Generous paid time off, offering various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave, and more!
Comprehensive health, dental, vision and supplemental benefits packages that include life insurance, short- and long-term disability, to promote the health of our employees.
Remote-friendly, flexible working culture, where you can apply to work from several global locations.
A focus on continuous professional development through various training and education reimbursement programs.
A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.
A surrounding team of mission-driven individuals who genuinely love what they do.
Equity incentives and company bonus programs; that way, we all share in the success of KLDiscovery.
Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts!
Free Employee Assistance Program (EAP) because we all could use a little help and support every now and then.
401(k) with employer match, to help our employees achieve financial success.
KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them.
To keep our furry, 4-legged family members healthy, KLD employees can opt for Pet Insurance.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, and government agencies solve complex data challenges. With offices in 26 locations across 17 countries, KLDiscovery is a global leader in delivering best-in-class data management, information governance, and eDiscovery solutions to support the litigation, regulatory compliance, and internal investigation needs of clients. Our Nebula Ecosystem provides powerful end-to-end eDiscovery and enterprise-grade information governance. Through its global Ontrack data recovery business, KLDiscovery delivers world-class data recovery, disaster recovery, email extraction and restoration, data destruction, and tape management.

We Provide Equal Employment Opportunity

At KLDiscovery we believe that inclusion and diversity make us stronger. We are committed to fostering an inclusive environment for all employees that enhances wellbeing and belonging. We welcome and celebrate individuals of all backgrounds, experiences, and perspectives.

We do not discriminate on the basis of race, color, religion, gender, pregnancy, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status. We are happy to support you with any accommodation request at any stage in our hiring process.

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